To our valued clients; We have some news to share with all of you.
We are all facing the effects of our difficult economic climate- and in the spa industry it has been very challenging. It’s no secret that in the last several months you haven’t seen many products on our shelves, and the cost of operating our business- labor, materials, etc. just kept getting higher. Particularly in the Edmonton Brewery District- we were faced with an unsustainable business model. After many months of consideration, and with collaboration from our previous owner Fran Vogel, we came to a difficult decision.
Effective September 1, 2019, Focus Laser and Spa will cease to exist.
We have been so grateful for the loyal customers who visited the spa month after month, year after year, and decade after decade. You have all seen this business grow and change.
We are sure you will agree that one of the great things about Focus On You was our team of highly skilled aestheticians. They were superstars- masters at their craft and dedicated to always giving their very best. Although there were some recent changes to our team, our core principles never changed.
We are therefore thrilled to share that the Focus team has found a new home in THE HOUSE OF SNOB, at 11807B 105 Avenue, Edmonton- right behind the Brewery District. There, we will become YEGSPA, which simply stands for Edmonton Spa.
And so we turn to the future.
Our promise to you is that when you come into YEGSPA, the product you want will be in stock and immediately available.
Our promise to you is that YEGSPA will offer luxurious and professional spa services at prices that make sense.
Our promise to you is that YEGSPA will offer monthly specials that will allow those with even the strictest budget to indulge in relaxation and rejuvenation.
Our promise to you is that YEGSPA will offer a points program which will include honoring points accumulated with Focus Laser and Spa, as well as a full re-vamp of the program to give you even more value for every dollar you spend.
Our promise to you is that YEGSPA will honor all service credits and gift certificates purchased from Focus Laser and Spa.
YEGSPA will be aligned with Focus On You St. Albert, where business will be as usual… almost.
Over the next several months, Focus on You St. Albert will undergo a transformation. They will still be located in the same spot on St. Michael Street they have operated out of for almost 18 years, but the renovation will bring some much-needed change to the spa’s interior.
There are some more exciting announcements to come, and we will release them over the next few days. In the meantime, if you had a scheduled appointment with Focus Laser and Spa Edmonton, the team at YEGSPA will be happy to provide the same service on the same date at the same time… just in a different spa.
If you have any questions, please do not hesitate to call YEGSPA at 780-424-2487, or Focus on You St. Albert at 780-460-9971.
Thank you for 32 wonderful years.
QUESTIONS AND ANSWERS
WILL I LOSE MY POINTS, SPA CREDITS, OR PRE-PAID SERVICES?
No. YEGSPA will honour all spa credits and prepaid services purchased from Focus Edmonton. If those credits or prepaid services are for procedures that are not offered at YEGSPA, you will receive a spa credit equal to what you paid. Additionally, YEGSPA will transfer and honor all points earned with Focus Laser and Spa.
CAN I USE GIFT CARDS PURCHASED FROM FOCUS EDMONTON OR FOCUS ON YOU ST. ALBERT?
Yes. YEGSPA will honour any gift certificates purchased from focus Edmonton or focus Saint Albert. If those gift certificates are for procedures that are not offered at YEGSPA, you will receive a spa credit equal to what you paid.
WILL I LOSE ALL THE APPOINTMENTS I HAVE SCHEDULED?
No. The entire Focus Edmonton team has moved to YEGSPA and The House of SNOB. If you have an upcoming appointment with your favourite technician, that appointment will go ahead as scheduled. You will continue to receive a confirmation call 48 hours prior to your appointment.
HOW DO I MAKE AN APPOINTMENT?
To make an appointment at YEGSPA, call the same number you used to reach Focus Edmonton for 32 years… 780-424-2487. Additionally, YEGSPA will soon offer the opportunity to book appointments online.
WILL YEGSPA CONTINUE TO OFFER THE SAME SERVICES THAT FOCUS DID?
For the most part, YEGSPA will offer many of the traditional spa services, but particularly the medical spa services that you were able to enjoy at Focus Laser and Spa Edmonton. However, there are some changes, as well as some new offerings.
WHAT IS HOUSE OF SNOB?
The House of SNOB is an Edmonton owned and operated co-work space. In our changing world, there is a trend towards smaller, locally owned businesses, and co-work spaces allow like-minded entrepreneurs to work together. In choosing to work from The House of SNOB, YEGSPA will be joining several other small businesses that share a common goal of providing local, intimate, and excellent service to their customers.
IMPORTANT! Because the House of SNOB is a co-work space that is home to several small businesses, you will not see a sign for YEGSPA. Instead, look for the House of SNOB canopy over the front door- and you are in the right place!
WHERE IS THE HOUSE OF SNOB?
The House of SNOB is located at 11807B 105 Avenue, Edmonton. The building is commonly known as Columbia Plaza, and some of its other tenants include Dots Discount, The Art of Cake, and Two Sergeants Brewery. YEGSPA will be street level and wheelchair accessible.
The House of SNOB and YEGSPA can be accessed from 105th Ave. off 116th St.
WHAT IS PARKING LIKE AT YEGSPA?
The parking lot at YEGSPA isn’t as large as the parking lot in the brewery District, but it also isn’t as busy! There are several dedicated parking stalls just outside the front door, as well as street parking.
Additionally, the parking is very close to the entrance, and the space itself is very wide open. Mobility challenged clients that struggled with long walks from their cars and down the spa’s long hallways will probably find this to be a very welcome change.